Last updated: January 15, 2025
Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms of Service ("Terms") govern your use of our website located at truewavecraft.com (the "Service") operated by Truewavecraft Inc. ("us", "we", or "our").
Description of Service
Truewavecraft provides visa consultation services to help Canadian residents apply for visas to travel abroad. Our services include:
- Visa application consultation and guidance
- Document preparation assistance
- Application review and submission support
- Follow-up services with relevant authorities
User Responsibilities
By using our services, you agree to:
- Provide accurate and complete information
- Maintain the confidentiality of your account credentials
- Comply with all applicable laws and regulations
- Pay all fees associated with our services
- Respond promptly to requests for additional information
Service Limitations
Please note the following limitations of our services:
- We do not guarantee visa approval
- Processing times are determined by relevant authorities
- We are not responsible for changes in immigration policies
- Additional fees may apply for expedited services
- We do not provide legal advice
Payment Terms
Payment for our services is required before we begin processing your application. We accept various payment methods including credit cards, debit cards, and bank transfers.
Refund policies vary depending on the stage of processing. Please refer to our detailed refund policy or contact us directly for more information.
Privacy and Confidentiality
We are committed to protecting your privacy and maintaining the confidentiality of your personal information. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your data.
Limitation of Liability
In no event shall Truewavecraft Inc., its officers, directors, employees, or agents, be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever.
This limitation applies regardless of the legal theory on which the claim is based, whether in contract, tort (including negligence), or otherwise.
Governing Law
These Terms shall be interpreted and governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law provisions.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any significant changes by posting the updated Terms on our website. Your continued use of the service after such modifications constitutes acceptance of the updated Terms.
Contact Information
If you have any questions about these Terms, please contact us at: Email: legal@truewavecraft.com Phone: +1 (416) 555-0123 Address: 123 Main Street, Toronto, ON M5V 3A8, Canada