Information We Collect

We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment method, items requested (for delivery services), delivery notes, and other information you choose to provide.

We may also collect information about you from other sources, such as databases, joint marketing partners, and social media platforms.

How We Use Your Information

We may use the information we collect about you to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, offers, promotions
• Monitor and analyze trends, usage, and activities
• Detect, investigate and prevent fraudulent transactions

Information Sharing and Disclosure

We may share information about you as follows or as otherwise described in this Privacy Policy:

• With vendors, consultants and other service providers
• In response to a request for information if we believe disclosure is required by law
• To protect the rights, property and safety of Truewavecraft, our users, or others
• In connection with any merger, sale of company assets, or acquisition

Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%.

Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing your personal information
• Request transfer of your personal information
• Withdraw consent at any time

Contact Us

If you have any questions about this Privacy Policy, please contact us at: Email: privacy@truewavecraft.com Phone: +1 (416) 555-0123 Address: 123 Main Street, Toronto, ON M5V 3A8, Canada

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the effective date of the changes.